Privacy Statement

The following are deemed to be the controller pursuant to data protection legislation, especially the EU General Data Protection Regulation (GDPR):

NEXUS AG, Irmastraße 1, 78166 Donaueschingen, Germany
NEXUS / CLOUD IT GmbH, Irmastraße 1, 78166 Donaueschingen, Germany
NEXUS / CSO GmbH, Irmastraße 1, 78166 Donaueschingen, Germany
NEXUS Deutschland GmbH, Irmastraße 1, 78166 Donaueschingen, Germany
NEXUS Digitale Dokumentationssysteme Projektentwicklungsges.m.b.H., Güpferlingstr. 29, 1170 Vienna, Austria
NEXUS / DIS GmbH, Hanauer Landstr. 293, 60314 Frankfurt am Main, Germany
NEXUS INTEGRATION SOLUTION GmbH, Irmastraße 1, 78166 Donaueschingen, Germany
NEXUS . IT GmbH SÜDOST, Irmastraße 1, 78166 Donaueschingen, Germany
NEXUS Medizinsoftware und Systeme AG, Kantonsstrasse 3, 6246 Altishofen, Switzerland
NEXUS / QM GmbH, Adalperostraße 80, 85737 Ismaning, Germany
NEXUS / REHA GmbH, Irmastraße 1, 78166 Donaueschingen, Germany
NEXUS Schweiz AG, Kantonsstrasse 3, 6246 Altishofen, Switzerland
ASTRAIA Software GmbH, Munich, Adalperostrasse 80, 85737 Ismaning, Germany

Your rights as a data subject


You have the following rights:

  • Information about the data we hold about you and its processing,
  • Rectification of inaccurate personal data,
  • Deletion of data we hold about you,
  • Restriction of data processing,
  • Objection to our processing of your data, and
  • Data portability if you have given your consent to data processing or have concluded a contract with us.


If you have given us your consent, you may withdraw it at any time with future effect.


You can assert your rights at any time by contacting our Data Protection Officer. The relevant contact details are provided below.


You may file a complaint with your competent supervisory authority at any time:



Purposes of data processing by the controller and third parties


We process your personal data only for the purposes specified in this Privacy Statement. We do not transfer your personal data to third parties for any purposes other than those specified. We will pass on your personal data to third parties only if:

  • You have given your express consent to this,
  • The processing is necessary for the performance of a contract to which you are party,
  • The processing is necessary for compliance with a legal obligation,
  • The processing is necessary to protect vital interests, and
  • There is no reason to believe that you have an overriding and legitimate interest in the non-communication of your data.
Deletion or blocking of data


We are committed to the principles of data avoidance and data economy. We will therefore store your personal data only as long as is required to:


  • Fulfil the purposes set out in this Privacy Statement, or
  • Comply with the retention periods specified by law.


Once the relevant purpose has been fulfilled or the retention period has expired, the relevant data will be blocked or deleted.



Collection of general information when visiting our website


When you visit our website, cookies are used to collect and store general information. This information (server log files) includes details about your web browser, operating system, the domain name of your Internet service provider and other similar information. None of this information can be used to identify you personally.


This information is required for technical reasons to enable the correct delivery of the requested website content and is generated automatically when using the Internet. It is processed for the following purposes in particular:


  • To ensure a good website connection,
  • To prevent technical issues when using our website,
  • To evaluate system security and stability, and
  • For other administrative purposes.


We may, from time to time, statistically analyse anonymous information of this kind in order to optimise our website and the underlying technology.


Access data / server log files of the webspace provider

The web space provider collects data about every access to the offer. Access data includes: Name of the retrieved web page, file, date and time of retrieval, amount of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.


The provider uses the log data only for statistical evaluations for the purpose of operation, security and optimization of the offer. However, the provider reserves the right to retrospectively review the log data if, on the basis of concrete evidence, the legitimate suspicion of unlawful use exists.



Registering with our website


If you register to use our personalised services, we store certain personal data, such as your name, address and contact details, including your telephone number and e-mail address. Once registered with us, you have access to content and services that is available only to registered users.


You can assert your rights as a data subject at any time with regard to these services.



SSL encryption


To protect your data during transmission, we use state-of-the-art encryption technologies (for example, SSL) via HTTPS.





If you register for our newsletter, we use the necessary data or data that you have provided specifically for this purpose to send you our newsletter on a regular basis in accordance with the consent that you have provided. To verify that a subscription request was made by the owner of the e-mail address, we implement a double opt-in procedure, which involves logging the newsletter request, the sending of a confirmation e-mail and receipt of the requested response. You can unsubscribe from the newsletter at any time either by sending a message to the contact details provided below or using the relevant link in the newsletter.


The data is used only for the purposes of sending the newsletter and is not passed on to third parties outside of the NEXUS corporate group.



Contact form 


We collect personal data that you provide on a voluntary basis when entering into contact with us (for example, via a contact form or e-mail). The data that is collected is evident from the relevant data entry form. We use the data that you provide to process your requests. Once we have finished processing your request, we will delete your data upon expiry of the legal retention periods, unless you have provided explicit consent to the further use of your data.



Use of Google Analytics


This website uses Google Analytics, a web analytics service provided by Google, Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (hereafter: Google). Google Analytics uses "cookies". These are text files placed on your computer that enable the website to analyse how you use the site. The information generated by the cookie about your use of the website will usually be transmitted to and stored by Google on servers in the United States. Due to the fact that IP anonymisation is activated on these web pages, your IP address will, however, first be truncated within the Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the entire IP address first be transferred to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for the website operator and providing other services to the website operator relating to website activity and Internet usage. The IP address transferred by your browser within the scope of Google Analytics will not be associated with any other data held by Google.


The purpose of the data processing is confined to evaluating website usage and compiling reports on website activity. The information about website and Internet usage is to be used to provide other related services. The processing is in the legitimate interests of the website operator. The legal basis for the use of Google Analytics is § 15 para. 3 TMG and Art. 6 para. 1 lit. f GDPR. The data sent by us and linked to cookies, user-identifiers (e.g. User-IDs) or advertising-identifiers are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted once a month. For more information on terms of use and data protection, please visit


You can prevent Google from collecting and using data generated by the cookie and related to your use of the website (including your IP address) by downloading and installing the browser plug-in available at:


Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across several devices, you must opt-out on all systems used. If you click here, the opt-out cookie will be set:

Disable Google Analytics



Use of Google script libraries (Google Webfonts) 

To display our content correctly and in a graphically appealing form across different browsers, our website uses script libraries and font libraries, such as Google Webfonts ( Google Webfonts are transferred to your browser's cache to prevent the need for repeated loading. If your browser does not support or prevents access to Google Webfonts, the content is displayed using a standard font.


Calling script libraries or font libraries automatically creates a connection to the library's operator. It is therefore possible in theory – although it is currently unclear whether and for what purposes – that the operator of such libraries may collect data.


You can find the data privacy policy of the library operator Google here:



Using Google reCAPTCHA 


To ensure sufficient data security when submitting forms, we use the reCAPTCHA service of Google Inc. This is primarily used to distinguish whether the input is made by a natural person or abusive by automated processing. The service includes the sending of the IP address and any other data required by Google for the service reCAPTCHA to Google. This is subject to the deviating privacy policies of Google Inc. For more information about the privacy policies of Google Inc., please visit or / policies / privacy /



Embedded YouTube videos 


We embed YouTube videos on some of our websites. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to YouTube's servers. YouTube will be informed which pages you visit. If you are logged into your YouTube account, YouTube can link your surfing behaviour to your account. This can be prevented by logging out of your YouTube account beforehand.


When a YouTube video is started, the provider uses cookies that collect information about user behaviour.Anyone who has disabled the storage of cookies for the Google Ad programme will not have to expect such cookies when watching YouTube videos. However, YouTube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in your browser.

For more information on data protection at YouTube, see the privacy policy of the provider at:


Google AdWords 


This website uses conversion tracking. If you were directed to our website by clicking on an ad, Google AdWords will store a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not used for personal identification of the user. If you visit certain pages of our website and the cookie has not yet expired, we and Google can tell that you clicked on the ad and proceeded to that page. Each Google AdWords advertiser has a different cookie. Thus, cookies cannot be tracked across the websites of different AdWords advertisers. The information obtained using the conversion cookie is used to create conversion statistics for the AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users.


If you do not want to participate in tracking, you can prevent your browser from setting the necessary cookies by disabling all cookies in your browser settings or adjusting your browser settings to block cookies from the domain "".


Note that you cannot delete the opt-out cookies if you do not want to be included in metrics analytics. Once you have deleted all the cookies in your browser, you will need to reset the relevant opt-out cookie.


Changes to our Privacy Policy

We reserve the right to adjust this Privacy Statement to meet new legal requirements or to incorporate changes to our services in the Privacy Statement (for example, upon the introduction of new services). The new Privacy Statement applies when you visit our website again.


Questions for the Data Protection Officer


If you have any questions about data protection, please contact us by e-mail at: