NEXUS / CURATOR: a living portal
NEXUS / CURATOR is the web-based knowledge database for complete quality management with document control in healthcare.
In a short video, the use of individual modules of the NEXUS / CURATOR is presented using the example of a cross-departmental process.
Document management with clear structures
Providing, sharing and finding instructions often takes a long time in companies. Structured document control is an important issue not only in the context of certification but also in daily working life. With NEXUS / CURATOR you facilitate the work of each individual employee, set standards and at the same time save costs. NEXUS / CURATOR supports you in the standard-compliant control and administration of the QM documentation according to DIN EN ISO 9001, TS 16949, KTQ and many other standards.
Independent information portal
The NEXUS / CURATOR is a web-based portal that allows you to search for, find, create or share documents. Each employee has the opportunity to view any relevant information quickly and easily, regardless of time and place. The fully indexed search function with filter options guarantees fast finding of the desired information. Setting up new or uploading existing documents is done in a few steps. You have the choice of working with an integrated WYSIWYG editor or with MS Word.
On the basis of freely definable check and release processes it can be defined which document or document type has to go through which steps until the release of the new revision. This ensures that content is already checked at the time of creation and thus only formally correct information is distributed throughout the organization. When revising and publishing new versions, previous versions are automatically saved in the archive of the NEXUS / CURATOR and provided with specially protected access rights. Optionally, the documents and document history can be transferred to a downstream archive for audit-proof archiving.
Navigation, search and reminder function
In NEXUS / CURATOR, you navigate using a clear tree structure, favorites or graphical navigation pages, e.g. an organization chart, a process landscape or a standard catalog. As an alternative to the tree structure, the integrated search system is available, which finds the desired information and documents at the push of a button. Thanks to full-text indexing and intelligent algorithms, you can also find texts within important documents such as Word, Excel, Power Point or PDF. Finding topics from risk management, audits or advanced training is guaranteed by searching in NEXUS / CURATOR.
Advantages at a glance:
+ simple data migration from source systems
Intranet: flexibly adaptable and cross-location usable
A functioning intranet is a central tool for efficient corporate communication and is needed as a central platform to exchange various information.
The integrated intranet of NEXUS / CURATOR provides the foundation for an enterprise portal, enabling smooth communication, support for in-house processes and a steady, company-wide flow of information. Many workflows can be made more efficient by making communication and access to information much easier.
Customer-specific information portal
In NEXUS / CURATOR, all information is collected on one platform and your employees benefit from a simple exchange of information and easy access to important internal company information - if desired, also mobile and from any device.
Embedded approval and release processes are the foundation of a living intranet. They enable both centralized and decentralized content maintenance and guarantee process-driven collaboration and publication of information.
With predefined templates it is possible to adapt the layout to the corporate design and to guarantee a quick capture of new information. Even without HTML knowledge, various topics can be continuously maintained, such as: a central telephone book, menus, your training calendar, picture galleries, videos, news, internal job offers or a bulletin board. Time-controlled recording of events and information is just as possible as the creation of serial appointments.
Advantages at a glance:
+ no restriction of user licenses
Only one system for all notification types
As part of quality management, health care institutions often implement different software systems for different notifications, each of which is an isolated solution without any connection to the other systems.
The law on patient rights, becomig effective in 2013, stipulates that the G-BA sets minimum standards for risk management and error reporting systems in medical care. Since then, fault reporting systems have had to be accessible to employees in medical practices and clinics in a low-threshold manner and notifications should be voluntary, anonymous and sanction-free in order to generate corresponding improvements.
An important prerequisite for a well-functioning complaint management to increase quality, patient satisfaction and economic success are electronic input and evaluation options.
The reporting system of NEXUS / CURATOR bundles these and other notification types in one interface and thus provides a central database. Users can easily and quickly record notifications on various topics and process and evaluate them in a structured way. You will be provided with ready-made forms for complaints, praise, CIRS, a suggestion for improvement or a special incident, which can be individually extended by use of the NEXUS / CURATOR form designer.
Messages that you receive personally or by telephone, e-mail, letter or fax can be recorded in the reporting system, regardless of whether they are referred to you by relatives, employees or patients. The registration is possible both centrally and decentrally, as well as by the use of a patient feedback form on your website.
New notifications are collected and received in an inbox. This and all other processing steps are subject to the standard authorization concept of the NEXUS / CURATOR. This ensures that only responsible persons have access and the sensitivity of the data is respected.
Thanks to the direct integration of MS Word, you are able to design all written communication about patients individually and still print them automatically and structured by use of a mail merge function.
Advantages at a glance
+ one reporting system for different types of notifications (CIRS, complaint, etc.)
Identify, evaluate and monitor risks
The complexity of medical care in clinics and practices is steadily increasing. Against this background, measures for error prevention are becoming increasingly important. Introducing risk management in NEXUS / CURATOR can help increase the safety of patients and staff and prevent avoidable errors and complications.
An internationally approved instrument for recording critical events in everyday hospital life is the CIRS (Critical Incident Reporting System). It serves to improve patient safety and is an important tool for identifying risk constellations.
The recording and assessment of risks and measures can be centralized or decentralized. In addition to quantifying the probability of occurrence and the amount of damage, you can explain the risk, categorize it, assign organizational units and store relevant documents.
One option for risk identification and recording, in addition to CIRS notifications, is the risk atlas (or risk catalog). This was developed in collaboration with experienced hospital risk managers and is used to identify risks. The risk atlas is subdivided into risk areas and risk categories and can be individually extended in terms of its structure and contents.
The risk assessment is carried out by recording the probability of occurrence and the potential level of damage of an individual risk. NEXUS / CURATOR automatically calculates the net risk from this.
Measures can be recorded together with the risk or assigned to it from a pool of measures.
Risk monitoring includes the evaluations of risks (e.g. risks according to relevance, gross or net risk) and measures, as well as matrices for the graphic representation of the change in gross to net risk. Further evaluations can be created individually by the customer.
Optionally, the probability of occurrence can be recorded for the risk assessment with FMEA form (Failure Mode and Effect Analysis). Thus, after calculating the RPN (Risk Priority Numbers), a 3D matrix and the ECI (Error Criticality Index) can be calculated and graphically displayed.
With NEXUS / CURATOR, we map the entire risk management process from risk identification to assessment and monitoring.
Advantages at a glance:
+ complete illustration of the risk management process
Transparency through central action management
Modern healthcare facilities are highly complex organizations. Not only the internal processes, but also the many interfaces on the periphery to other locations, medical care centers, authorities, etc. contribute to their complexity.
Measures and tasks arise in numerous places in the organization. New projects, detected risks, CIRS reports, deviations from audits, device briefings or patient complaints are sources of tasks that the organization must manage efficiently and in a controlled manner.
With the action management and the decentralized task recording and distribution in the NEXUS / CURATOR you get a solution for mapping your complex structures, which supports the continuous improvement process (CIP) in all areas. The rights and roles concept, the multi-level approval workflow or proxy arrangements within the assigned rights provide pragmatic solutions for everyday requirements in the action management.
The action management of NEXUS / CURATOR not only unifies and facilitates the work within the organization, but also clearly structures it and provides the possibility to track it. There is a unique approach to managing all the actions involved: no matter where you want to capture a task or action - do it without having to change the program module!
Upload attachments to tasks as a file attachment or send a task or action by e-mail. In a few steps, complex serial appointments and series samples are defined. You have the option of scheduling appointments daily, weekly, monthly or annually. Choose an exact number of repetitions or a specific finish date. Checks, monitoring and the continuous improvement process are under your control.
In NEXUS / CURATOR, the recorded tasks from audits, notifications (e.g. CIRS or complaint), risks, etc. are combined into a central pool of measures, assigned to the responsible employees and sent by e-mail.
For managers or task owners, a series of overviews facilitates the daily work and execution of tasks or measures. At the same time, many evaluation options are provided, such as:
+ all tasks by priority
The action management integrated in NEXUS / CURATOR includes dashboards for a clear presentation to the controllers or administrators. Expired due dates or tasks that require an escalation are presented in separate lists to give you an overview of the overall task situation and its status in the organization at all times.
Advantages at a glance:
+ quick capture of tasks
Plan and document team education in a transparent way
The key factor in a company is the human being, his potential and the development of his knowledge. A structured training of the employees is especially necessary in the demographically difficult environment of the health industry in order to convey the abilities the enterprise needs, but is also an argument to convince qualified coworkers of the advantages of your clinic. Training not only generates costs, but also represents an investment to achieve the company's goals.
Education in a team
The training administration CURRICULUM, which is integrated in NEXUS / CURATOR, optimizes your training measures and supports all necessary processes from planning, through implementation and documentation to the evaluation of training courses, seminars, etc. - internally and externally.
Provide training and events on various topics for your company's employees through clear and structured forms. Filterable by department and facility, you provide participants and lecturers with information and teaching materials online.
Registrations and participant lists can be maintained and managed easily online including participant search, e-mail function or documentation of presence. Manage sign-ups, cancellations, registration changes and waiting lists. Add participants or delete registrations and participants.
Employees can inform themselves about education offers and sign-up or cancel. The representation of the offered trainings and the registration to these can be done in various ways. A training calendar is automatically created. Overview lists are offered, which make it easy to search and filter topics, target groups, appointments or priorities. In addition, the CURRICULUM offers a structured seminar catalog. A process workflow allows supervisors to view the applications they have made and to approve their employees' attendance for the event.
Following an education event, the participants will receive a personalized confirmation of participation or a certificate from the system based on your template.
Enable senior staff access to training history as well as up-to-date enrollment of all assigned employees. This not only makes it possible to continuously monitor employees' development measures, but also actively supports them in the education process by providing seminar recommendations.
Advantages at a glance:
+ comfortable seminar management
Increasing safety, quality and availability
Manage all medical devices and medical products in accordance with applicable laws and regulations, such as Operator Regulations, Operational Safety Regulations, Medical Devices Law and the VDE regulations integrated into NEXUS / CURATOR.
Capture your devices in a structured and clear way, in self-definable forms. Access all relevant data, e.g. type designation, delivery and manufacturing company, instructions, functional tests as well as acquisition and follow-up costs, which are required in the context of the Medical Device Ordinance from. In this way, you ensure an up-to-date overview of all devices used, across departments and locations.
Increase of quality and efficiency
Inform yourself actively about current failures or blockages of your devices as well as alternative possibilities to other devices. Use references to link the documentation of similar devices to each other and report on maintenance or malfunction.
Maintenance cycles or checks will no longer be forgotten, as you will be informed of upcoming appointments and expiring deadlines at any time by means of the automated reminder function both in your task list and by e-mail. Define recurring appointments as a serial appointment and series sample.
Based on the authorization concept, limit who can see what content and who may be allowed to edit the documentation. The sharing workflow allows you to delegate tasks while still ensuring that incorrect information does not circulate.
Personnel working with or on a device must be trained by the manufacturer or a designated person in accordance with the instruction manual. Several aspects are to be considered:
With the document control in the NEXUS / CURATOR, user manuals or test protocols for each device can be integrated, versioned and historicized.
Advantages at a glance:
+ convenient and clear management of all devices
Efficient management, control and structuring of contracts
Modern health facilities have a variety of different contracts. Suppliers, partners, referrers, cash registers. Exact knowledge of terms, volumes and risks is indispensable for planning in management.
The multitude of contracts and agreements can only be structured and processed with IT support. This makes the timeframe and financial scope of your obligations transparent.
With contract management in NEXUS / CURATOR, all business-relevant agreements of the company can be structured, managed, distributed and controlled. You gain control over the life cycle of your contracts. Structures and responsibilities are visible at a glance. Contract data can be extensively evaluated and controlling processes initiated.
Cross-location and cross-departmental
Bulky file cabinets can be replaced and inefficient manual paper processes can be replaced. Existing contracts are recorded by automated scanning or approval workflows. All agreements available as Word or PDF files are indexed and can be found via free text search. Thus, the user is provided with a "wording search" in the system and a fact research on individual contracts or even entire organizational areas is made possible.
Additional metadata can be enclosed to the contract via freely definable forms.
NEXUS / CURATOR will send e-mail notifications about expiring deadlines to the responsible employees and / or team members / deputies. Thus, contracts can be renegotiated in time and terminated if necessary.
The assignment of contracts to departments and responsible persons guarantees the required confidentiality. Each area or department has an inbox. All new contracts to be managed are received in there and are made available to the persons responsible.
Advantages at a glance:
+ convenient and clear management of all contracts
Clear presentation of all processes
With NEXUS / CURATOR, we offer you the solution for efficient personnel development in medical facilities.
Advantages at a glance:
+ events of any kind (education, training, seminar), internally and externally
From document control to accreditation
Providing and releasing SOPs, as well as ensuring easy availability for employees, takes a long time in laboratories. Structured and standard-compliant document control is not only an important topic in the context of accreditation, but also in daily working life the staff benefits from direct access to all relevant information at different workstations or devices.
With the SOP lab in NEXUS / CURATOR, you simplify the documentation in the laboratory and the work of each individual employee and manage to increase cost-effectiveness and save costs. NEXUS / CURATOR supports you with the standard-compliant guidance and administration of QM documentation and certification or accreditation according to DIN EN ISO 15189, DIN EN ISO 17025 or RiliBÄK.
DIN-ISO-compliant document control
In every healthcare company, the secure and traceable documentation of processes plays a major role.
The work steps involved in creating and maintaining QM documentation can be combined into typical groups: the same information is often required at certain workstations and in special situations.
External documents are quickly and securely integrated into the database and automatically controlled and versioned. Even PDF documents receive standard-compliant control information, so that e.g. guidelines and regulations can be co-managed.
SOP lab is the web-based portal that supports all laboratory staff, whether it's searching, locating, authoring, or sharing documents. Each employee has the ability to quickly and easily view all relevant information regardless of time and place, be it implementation regulations, control mechanisms, analytes or examination material. The fully indexed search function with filter options guarantees fast finding of the desired information.
Using freely definable test and approval processes, SOPs can go through different process steps until the new revision is released. This ensures that content is already checked during the creation process and that only formally correct information is distributed throughout the organization.
Method SOPs and data in the LIS
Often laboratories are faced with the problem that in method SOPs different reference ranges or data are noted than in the laboratory information system (LIS).
Advantages at a glance:
+ automatic generation of method SOPs from the LIS
+ MS Word integration
Plan, manage and organize
The increasing importance of external and internal audits and inspections requires a modern, powerful and sustainable software solution for the planning, execution and administration of audits and their follow-up and evaluation. Company-wide audit management requires a structured system solution that is integrated into quality management and available to all users in their daily work.
With its audit planning, NEXUS / CURATOR enables the review and evaluation of processes, systems, products and services as well as the systematic detection of potential for improvement and risks.
The audit planning in NEXUS / CURATOR professionally supports you from the planning and preparation through the execution of your audits to the evaluation and announcement of the results in an audit report and thereby meets the current requirements of standards and guidelines of quality management.
Plan inspections and manage audits
Audits and inspections of the entire organization or individual departments and centers are easy to plan and document. Keep an eye on your audit plan at any time: In a convenient calendar overview, all appointments and audits are always at hand and overview lists provide a clear outline of planned, already scheduled or completed inspections. Recognize quality deviations early through regular audits and create your strategic 3-year plan.
In order to be able to work even more efficiently and resource-saving, you have predefined, yet flexibly adaptable forms to plan the necessary resources and to specify time, date, focus, type of audit, required documents, etc. Previously required documents can be provided or questions from a predefined and categorized questionnaire can be deposited. Existing questionnaires can be imported into the audit management and used as a basis and for further development.
For the execution of an audit all necessary documents and information are collected, the audit can be structured. In addition, you are provided with a transparent task, status and appointment tracking, which informs you of upcoming appointments by e-mail or in your task list.
The information from the audit implementation is documented electronically, either in real time or afterwards.
Organizing improvement and corrective actions
To eliminate any detected vulnerabilities, define corrective actions for the identified deviations. For the detailed planning of a measure, you define the required tasks, responsibilities and deadlines directly in the central action management of the NEXUS / CURATOR.
In the audit planning of NEXUS / CURATOR, you always have clear, consistent and traceable documentation as well as systematic documentation of deviations and measures for monitoring.
The audit report
Create a finished audit report at the push of a button based on the information provided. The final, signed version of the report is available in the audit management software.
Advantages at a glance:
+ complete annual audit planning and overview
+ deposit of questionnaires